ESi Consulting

Employee Success Insights

Successful Engagements are our primary focus. Success can only be achieved by delivering a High Quality of Service. We define Success as delivering the Valuable Outcomes that have been promised. A High Quality of Service will not only deliver those Outcomes but will prepare your organization throughout the engagement to transform with confidence.



Description: This course will guide the participant through the fundamental skills and behaviors every Professional Services consultant requires to consistently deliver successful engagements. It is designed for new Professional Services consultants or experienced consultants looking to refresh their skill set for the purpose of Being a Trusted Adviser to their clients.

Training Topics:

  • What is a Successful Engagement?
  •  The Characteristics and Benefits of Trust
  • Understanding your Client
  • The Law of the Triple Constraints
  • Managing Expectations
  • Identifying Risks
  • Having Difficult Conversations
  • Communicating Complex Information

Maximum Participants: 10

Length: 4 days (onsite)

Register here! 

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